Privacy & Terms

At CCM Supreme Removals, we prioritize your privacy and strive to make your experience with us transparent and secure. Our Privacy Policy outlines how we handle your personal information, while our Terms of Use explain the guidelines for using our website and services. Please take a moment to review these sections to understand your rights and our commitment to safeguarding your data and providing reliable service.

Privacy Policy

Introduction

At CCM Supreme Removals, we value your privacy and are fully committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, request a quote, or use our moving services.

Information We Collect

We may collect personal information directly from you, including:

Your name, phone number, and email address
Pickup and delivery addresses
Details about your move or storage needs
Any other information you voluntarily provide when contacting us

We may also collect basic analytics data (such as browser type, device, and time spent on pages) to help us improve our website and services.

How We Use Your Information

Your information is used solely for:

Providing and managing moving and storage services
Preparing accurate quotes and responding to your inquiries
Communicating updates or confirmations related to your booking
Improving customer service and website functionality

We do not sell or rent your information to third parties.

Data Protection & Sharing

We use industry-standard security measures to protect your personal data.
Your information may only be shared with trusted partners directly involved in the moving process (e.g., subcontractors or transport providers), and only when necessary to complete your service.

Cookies

Our website uses cookies to enhance your browsing experience and analyze traffic.
You can adjust or disable cookies through your browser settings at any time.

Your Rights (UK GDPR)

You have the right to:

Access a copy of the data we hold about you
Request correction or deletion of your personal information
Withdraw consent for data use at any time

For any privacy-related inquiries, please contact us at info@ccmsupremeremovals.com.

Terms of Use

1. Acceptance of Terms

By accessing or using the CCM Supreme Removals website and services, you agree to be bound by these Terms & Conditions.
Please read them carefully, as they define your rights and responsibilities when using our services.

2. Scope of Services

CCM Supreme Removals provides professional moving and storage services across the UK, including:

Residential and commercial removals
Packing and unpacking
Furniture dismantling and assembly
Secure storage solutions

These terms apply to all services provided by CCM Supreme Removals and may be updated periodically to reflect changes in our operations or applicable laws.

3. User Responsibilities

Clients are required to:

Provide accurate and complete information during booking
Ensure items are properly prepared for transport (unless packing services are arranged)
Refrain from including any hazardous, illegal, or restricted items in their shipment or storage

Failure to comply with these responsibilities may affect service delivery or insurance coverage.

4. Liability & Limitations

While CCM Supreme Removals takes every precaution to protect and handle belongings with care, the company cannot be held responsible for:

Damage to items not packed by our team
Pre-existing damage or wear and tear
Loss or damage caused by circumstances beyond our control (e.g. weather, traffic, accidents)

Our liability is limited as defined by our company insurance policy and applicable UK law.

5. Changes to Services

We reserve the right to modify, suspend, or discontinue services (temporarily or permanently) at any time, with or without notice, to maintain or improve quality and safety.

6. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.
Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of UK courts.

7. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
📧 info@ccmsupremeremovals.com
📞 01582 292303 / 07838 191826